Details

Autor(en) / Beteiligte

• Wright, Thomas A
• Bonett, Douglas G

Titel

Research Note: The contribution of burnout to work performance Summary

Ist Teil von

• Journal of organizational behavior, 1997-09, Vol.18 (5), p.491

Ort / Verlag

Chichester: Wiley Periodicals Inc

Erscheinungsjahr

1997

Quelle

Wiley-Blackwell Journals

Beschreibungen/Notizen

• While the notion that 'burnout' is related to a decline in work performance is widely recognized, empirical support for this relationship is lacking. The present study, composed of human services personnel, is the first to empirically test the relationships among Maslach's three dimensions of burnout and work performance. A negative relationship was established between one dimension of burnout, emotional exhaustion, and subsequent work performance. However, the results failed to establish relationships among work performance, depersonalization and diminished personal accomplishment. These results provide further support for emotional exhaustion as a key component of the burnout experience. Future directions and implications of these findings are introduced.