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Research Note: The contribution of burnout to work performance Summary
Ist Teil von
Journal of organizational behavior, 1997-09, Vol.18 (5), p.491
Ort / Verlag
Chichester: Wiley Periodicals Inc
Erscheinungsjahr
1997
Quelle
Wiley-Blackwell Journals
Beschreibungen/Notizen
While the notion that 'burnout' is related to a decline in work performance is widely recognized, empirical support for this relationship is lacking. The present study, composed of human services personnel, is the first to empirically test the relationships among Maslach's three dimensions of burnout and work performance. A negative relationship was established between one dimension of burnout, emotional exhaustion, and subsequent work performance. However, the results failed to establish relationships among work performance, depersonalization and diminished personal accomplishment. These results provide further support for emotional exhaustion as a key component of the burnout experience. Future directions and implications of these findings are introduced.