Details

Autor(en) / Beteiligte

• Pollitt, Christopher
• Dan, Sorin

Titel

Searching for Impacts in Performance-Oriented Management Reform: A Review of the European Literature

Ist Teil von

• Public performance & management review, 2013-09, Vol.37 (1), p.7-32

Ort / Verlag

Philadelphia: Routledge

Erscheinungsjahr

2013

Link zum Volltext

Quelle

PAIS Index

Beschreibungen/Notizen

• A central proposition of New Public Management (NPM) theory was tested by analyzing 519 studies on the impact of NPM reforms across Europe to establish whether performance-oriented reforms lead to changes in outputs or outcomes. Significant conceptual and methodological problems were immediately apparent. Few of the studies focused on outputs, and even fewer addressed outcomes. Moreover, the identified impacts were distinctly mixed, with many studies indicating that specified outputs or outcomes were unchanged or down. Significantly, the database examined contextual influences that facilitated (or hindered) NPM reforms. Despite enormous research attention, our understanding of the impact of NPM remains both fragmentary and fragile.