Details

Autor(en) / Beteiligte

• Lim, Hooi Min
• Ng, Chirk Jenn
• Wharrad, Heather
• Lee, Yew Kong
• Teo, Chin Hai
• Lee, Ping Yein
• Krishnan, Kuhan
• Abu Hassan, Zahiruddin Fitri
• Yong, Phelim Voon Chen
• Yap, Wei Hsum
• Sellappans, Renukha
• Ayub, Enna
• Hassan, Nurhanim
• Shariff Ghazali, Sazlina
• Jahn Kassim, Puteri Shanaz
• Nasharuddin, Nurul Amelina
• Idris, Faridah
• Taylor, Michael
• Poussa, Cherry
• Karlgren, Klas
• Stathakarou, Natalia
• Mordt, Petter
• Konstantinidis, Stathis
• Ismail, Noor Akmal Shareela

Titel

Knowledge transfer of eLearning objects: Lessons learned from an intercontinental capacity building project

Ist Teil von

• PloS one, 2022-09, Vol.17 (9), p.e0274771

Ort / Verlag

United States: Public Library of Science

Erscheinungsjahr

2022

Quelle

MEDLINE

Beschreibungen/Notizen

• Effective knowledge transfer of eLearning objects can hasten the adoption and dissemination of technology in teaching and learning. However, challenges exist which hinder inter-organisational knowledge transfer, particularly across continents. The ACoRD project aimed to transfer knowledge on digital learning development from UK/EU (provider) to Malaysian (receiver) higher education institutions (HEIs). This study explores the challenges encountered during the knowledge transfer process and lessons learned. This is a qualitative study involving both the knowledge providers and receivers in focus group discussions (n = 25). Four focus group discussions were conducted in the early (n = 2) and mid-phase (n = 2) of the project by trained qualitative researchers using a topic guide designed to explore experiences and activities representing knowledge transfer in multi-institutional and multi-cultural settings. The interviews were audio-recorded, transcribed verbatim, and checked. The transcripts were analysed using thematic analysis. Five main themes emerged from this qualitative study: mismatched expectations between providers and receivers; acquiring new knowledge beyond the professional "comfort zone"; challenges in cascading newly acquired knowledge to colleagues and management; individual and organisational cultural differences; and disruption of knowledge transfer during the COVID-19 pandemic. This study highlights the need to create a conducive platform to facilitate continuous, timely and bi-directional needs assessment and feedback; this should be done in the early phase of the knowledge transfer process. The challenges and strategies identified in this study could guide more effective knowledge transfer between organisations and countries.