Details

Autor(en) / Beteiligte

• Doran, Doug
• DiPietro, Robin B.
• Raymond Wang, Youcheng

Titel

Restaurants and technology - past, present and future: a practitioner's viewpoint

Ist Teil von

• Worldwide hospitality and tourism themes, 2010-02, Vol.2 (1), p.94-99

Ort / Verlag

Bingley: Emerald Group Publishing Limited

Erscheinungsjahr

2010

Quelle

Alma/SFX Local Collection

Beschreibungen/Notizen

• Purpose - The purpose of this paper is to provide a practitioner perspective on the impact of technology on restaurant operations.Design methodology approach - The paper reviews the development of technology and its application to restaurant operations, as viewed by a senior practitioner. It offers a viewpoint on the current state of development and the future developments that are needed and expected.Findings - The paper cites significant examples of technological innovation over a period of some 30 years and discusses the impact of technology on restaurant operations, organization, and management.Practical implications - The paper aligns technological advances with the experiences of a senior professional's personal experience in operating and managing restaurants throughout a period of sustained technology change.Originality value - The paper offers a strategic viewpoint on the evolving nature of restaurant operations and the various ways in which technological innovation is driving new applications and change in the restaurant sector.