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Priority investment components of emotional intelligence effective on marketing with AHP method
Ist Teil von
2014 IEEE International Conference on Industrial Engineering and Engineering Management, 2014, p.159-163
Ort / Verlag
IEEE
Erscheinungsjahr
2014
Quelle
IEEE Electronic Library Online
Beschreibungen/Notizen
This study investigates the priority components of emotional intelligence effective on marketing. It uses the approach of paired comparison. The data for this research was obtained through the use of a questionnaire eliciting information on the priority components of emotional intelligence that are effective on marketing. The research area was small and medium enterprises in industrial zones in Iran and they were assessed via the approach of paired comparison. Results indicate that the empathy component is the most important factor.