Details

Autor(en) / Beteiligte

• Anjum, Muhammad Adeel
• Parvez, Anjum
• Ahmed, Ammarah

Titel

Relationship Dynamics of Burnout, Turnover Intentions and Workplace Incivility Perceptions

Ist Teil von

• Business & economic review (Online), 2017-09, Vol.9 (3), p.1

Ort / Verlag

Institute of Management Sciences

Erscheinungsjahr

2017

Quelle

EZB Electronic Journals Library

Beschreibungen/Notizen

• Building upon the relational perspective of employee attitudes and behaviors, we built and tested a causal model to demonstrate the relationship dynamics of burnout, turnover intentions and workplace incivility perceptions. A sample of 237 professionals from 6 major telecom companies participated in this cross-sectional study. A self-reported questionnaire was administered to guage participants' perceptions regarding burnout, turnover intentions and workplace incivility. This study concludes that the perceptions of burnout, through workplace invility, provoke turnover intentions.This finding is a significant addition to existing body of literature on burnout, turnover intentions and workplace incivility.