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The impact of information technology on organizational design: Example in health organization
Ist Teil von
Sociologija, 2013-01, Vol.55 (3), p.439-460
Ort / Verlag
Sociological Scientific Society of Serbia
Erscheinungsjahr
2013
Link zum Volltext
Quelle
Sociological Abstracts
Beschreibungen/Notizen
The aim of this paper is to explore the impact of information technology (IT)
on organization including all elements that are integral part of
organizational design through Star Model (Kates and Galbraith, 2007), and to
show that IT has become an important strategic resource that provides a
concentration of all relevant information for quality decision-making and
integration of complex organization with the concept of ?Big Data? (Manyika
et al, 2011). In order to achieve the aim, research was performed in
organization in the health sector which affects the quality of life and
standard of living. TheIT impact on organizational design and through him on
organizational effectiveness in the health care is visible and provide
insight into the implications of information technology and opportunities for
reasoning about matters that are the subject of research: whether and how
information technology causes changes in the design of the organization;
whether it affects all elements of design equally; on which elements has the
most intense impact and why; whether and why employees and users of health
services exhibit resistance to information technology; under what conditions
can be reduced or completely eliminated the resistance of employees and users
of health services?
Cilj rada je da istrazi uticaj informacione tehnologije (IT) na organizaciju
ukljucujuci sve njene elemente, koji prema Modelu zvezde (Kates i Galbraith,
2007) cine sastavni deo organizacionog dizajna, kao i da ukaze da je IT
postala strateski vazan resurs koji obezbedjuje koncentraciju svih relevantnih
informacija za kvalitetno odlucivanje i integraciju kompleksnih organizacija
preko koncepta ?Big Data? (Manyika et al, 2011). Za potrebe provere polaznih
stavova, izvrseno je istrazivanje u organizaciji iz sektora zdravstva. Izbor
organizacije iz oblasti zdravstva motivisan je cinjenicom da je zdravstvo
izuzetno vazan segment koji utice na kvalitet zivota i zivotni standard
gradjana i da su uticaji IT na organizacioni dizajn i preko njega na
efikasnost organizacije u zdravstvu vidljivi i daju dobar uvid u implikacije
informacione tehnologije i mogucnosti za zakljucivanje o pitanjima koja su
predmet istrazivanja: da li i na koji nacin informaciona tehnologija uzrokuje
promene u dizajnu organizacije; da li utice na sve elemente dizajna
podjednako; na koje elemente ima najintenzivniji uticaj i zasto; da li i
zasto zaposleni i korisnici zdravstvenih usluga ispoljavaju otpor uvodjenju
informacione tehnologije; na koji nacin se moze ublaziti otpor zaposlenih i
korisnika usluga?