Details

Autor(en) / Beteiligte

• Moynihan, Donald
• Loegreid, Per
• Roness, Paul G
• Rubecksen, Kristin
• Julnes, Patria de Lancer
• Bouckaert, Geert
• Halligan, John
• Radnor, Zoe
• Denhardt, Kathryn G
• Aristigueta, Maria P
• Askim, Jostein
• Johnson, Carole
• Talbot, Colin
• Johnsen, Age
• Kool, Dennis de
• Tat-Kei Ho, Alfred
• Roberts, Alasdair
• Hatry, Harry
• Van Dooren, Wouter
• Van de Walle, Steven

Titel

Performance information in the public sector: How it is used

Ort / Verlag

Basingstoke: Palgrave Macmillan

Erscheinungsjahr

2008

Link zum Volltext

Beschreibungen/Notizen

• "Performance information has long permeated the public sector. The actual use of performance information however has long been taken for granted. This book is one of the first to bring together an international team of acclaimed academics focusing on how and whether politicians, public officials, and citizens use public sector performance information. Combining practical experience with academic analysis this book explores the social and organizational dynamics of performance indicators. It moves beyond the technicalities of measurement and indicators and looks at how performance information is changing the public sector." Forschungsmethode: deskriptive Studie; anwendungsorientiert. (author's abstract, IAB-Doku). Contents: Steven Van de Walle, Wouter Van Dooren: Introduction - using public sector. performance information (1-8); Part I Bureaucracy Wouter Van Dooren: Nothing new under the sun? change and continuity in the twentieth-century performance movements (11-23); Donald Moynihan: Advocacy and Learning: An Interactive-Dialogue Approach to Performance Information Use (24-41); Per Lögreid, Paul G. Roness, Kristin Rubecksen: Performance information and performance steering - integrated system or loose coupling? (42-57); Patria de Lancer Julnes: Performance measurement beyond instrumental use (58-71); Geert Bouckaert and John Halligan: Comparing performance across public sectors (72-93); Zoe Radnor: Hitting the target and missing the point? developing an understanding of organizational gaming (94-105); Kathryn G. Denhardt and Maria P. Aristigueta. Performance management systems - providing accountability and challenging collaboration (106-122); Part II Politics and Society Jostein Askim: Determinants of performance information utilization in political decision making (125-139); Carole Johnson and Colin Talbot: UK parliamentary scrutiny of public service agreements: a challenge too far? (140-156); Äge Johnsen: Performance Information and Educational Policy Making (157-173); Dennis de Kool: Rational, political and cultural uses of performance monitors: the case of dutch urban policy (174-191); Alfred Tat-Kei Ho: Reporting public performance information: the promise and challenges of citizen involvement (192-210); Steven Van de Walle, Alasdair Roberts: Publishing performance information - an illusion of control? (211-226); Harry Hatry: Epilogue - the many faces of use (227-240).