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The effects of dynamic employee capabilities, fintech and innovative work behavior on employee and supply chain performance: Evidence from Vietnamese financial industry
FinTech has become a popular term which describes novel technologies adopted by the financial service institutions. This term covers a large scope of techniques, from data security to financial service deliveries. An accurate and up-to-date awareness of FinTech has an urgent demand for both academics and professionals. The goal of the study is to assess the impact of dynamic employee capabilities on fintech applications, employees’ innovation work behavior, thereby creating employee performance and supply chain finance performance for financial institutions in Vietnam. The data was collected through 189 mid-level managers of 189 financial institutions in Vietnam. The results of analysis using SPSS and Smart PLS software show that dynamic employee capabilities had a positive impact on fintech application, employees’ innovative work behavior and improve employee performance while improving supply chain finance performance of financial institutions in Vietnam.