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Social Intelligence: The key to intercultural communication
Ist Teil von
European journal of English studies, 2009-08, Vol.13 (2), p.163-177
Ort / Verlag
Routledge
Erscheinungsjahr
2009
Quelle
Taylor & Francis
Beschreibungen/Notizen
In this essay it is argued that social intelligence is a necessary prerequisite for being a successful intercultural communicator. The latest research in the field of social intelligence is based on the social neuroscience which has been developed in recent years. The research findings of this young discipline are central to intercultural communication research. Until now, cognitive goals have typically predominated in intercultural training programmes, followed by behavioural ones. Affective training goals are often cited as a third typical component of intercultural training, but generally, less time and effort are spent on this part than on the other two. This may be because affective goals are considered to be of minor importance, or because the view that affective skills cannot be significantly improved by training still dominates. However, taking into account the latest findings of social neuroscience, it is argued that the affective is in fact the most important component in intercultural negotiations and should therefore be adequately represented in training programmes. An integrative approach to intercultural negotiations and training is proposed, based on the concept of social intelligence.