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Organizational diversity, equity, and inclusion (DEI) interventions usually involve some kind of training, and, in recent years, that training is likely to concentrate on implicit bias. For this article we have examined the content of implicit-bias training programs offered in several large organizations to answer two questions: (a) Do the programs offer accurate information about implicit bias? And (b) do the programs provide the range of knowledge and skills needed for managing and reducing implicit bias? We concluded that although all programs teach intrapersonal skills for raising self-awareness and for detecting and reducing bias, they neglect the interpersonal skills necessary for talking about bias with coworkers and clients. We provide recommendations that consultants can use for improving both the content and methods of bias training in organizations.
What's It Mean? Implications for Consulting PsychologyWe assess the current state of implicit-bias training to determine whether the information that is being delivered is adequate and whether the programs cover skills and information for handling involuntary expressions of racial bias in the workplace. We provide recommendations that consultants can use to improve the content and method of organizational bias training.