Details

Autor(en) / Beteiligte

• Cornwell, Arrian A D
• Arakpogun, Emmanuel Ogiemwonyi
• Thomson, Mary E.

Titel

Exit or stay: A critical incident analysis of decision-making in conflict-torn countries

Ist Teil von

• Journal of world business : JWB, 2023-06, Vol.58 (4), p.101459, Article 101459

Ort / Verlag

Elsevier Inc

Erscheinungsjahr

2023

Link zum Volltext

Quelle

Alma/SFX Local Collection

Beschreibungen/Notizen

• Deploying small world representation logic, we examine the context-specific factors that inform managerial decision-making in conflict-torn countries. Drawing on insights from thirty-one managers, we spotlight nine higher-order heuristics that commonly inform MNEs’ mental representations and their managers’ decision to exit or stay. These heuristics were identified by categorising the commonalities arising from our respondents’ accounts on what information they search for (discovery heuristics) and how it was evaluated (evaluation heuristics). We discovered that information accessibility, conditioned by firms’ in-country experiences, is paramount. Furthermore, since employees are strategy shapers, they can undermine the resilience-enhancing benefits of operational flexibility in conflict-torn countries.