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Retail store operations: Literature review and research directions
Ist Teil von
European journal of operational research, 2018-03, Vol.265 (2), p.399-422
Ort / Verlag
Elsevier B.V
Erscheinungsjahr
2018
Link zum Volltext
Quelle
Alma/SFX Local Collection
Beschreibungen/Notizen
•We review 255 journal papers on retail store operations over the period 2008–2016.•We assess the current state of research on retail store operations.•We present numerous research opportunities and propose three research streams.
In the digital age, retail store operations face a variety of novel challenges and complexities. We review 255 papers on retail store operations from 32 operations research, management science, retailing, and general management journals over the period 2008–2016. We assess the current state of research within the context of retail store operations. By discussing the limitations present in these papers, we identify a number of research gaps and propose several opportunities for advancing retail expertise in the operations management community.