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Interview and Think Aloud Accessibility for Deaf and Hard of Hearing Participants in Design Research
Ist Teil von
Proceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility, 2021, p.1-3
Ort / Verlag
New York, NY, USA: ACM
Erscheinungsjahr
2021
Quelle
ACM Digital Library
Beschreibungen/Notizen
In interaction or user-centered design practices, it is common to employ interviews and think-aloud techniques to gather data about user behavior. These techniques enable researchers to learn about how users think and use technologies during the design and user testing process. However, such techniques involve accessing audio feedback, which may require workarounds if the researcher identifies as deaf or hard of hearing (DHH). We report on a project led by a DHH researcher in which workarounds to audio access resulted in methodological changes. We discuss the implications of these adjustments.