Details

Autor(en) / Beteiligte

• Pal, Shounak
• Mukhopadhyay, Arunabha
• Shukla, Girja Kant

Titel

Can IT Improve Cardiac Treatment Quality?: A Quantitative Study of Interaction between Technology and External Factors

Ist Teil von

• Proceedings of the 2018 ACM SIGMIS Conference on Computers and People Research, 2018, p.18-25

Ort / Verlag

New York, NY, USA: ACM

Erscheinungsjahr

2018

Link zum Volltext

Quelle

ACM Digital Library

Beschreibungen/Notizen

• The scope of healthcare information systems (HIS) is immense. It can not only help in providing easy access to data and taking decisions, but also ensure following standard procedures and improve quality. Prior literature have discussed on technology impact while controlling for the organizational and economic factors. However, there is a dearth of research on the effect of their interaction with technology. Moreover, overall technology impact misses the depth of application-level impact. Our work discusses the application-level impact and also empirically shows the effect of its interaction with other external factors. Our finding for 2010 show that use of HIS in nursing activities was significant in improving care quality. Disease-specific applications also have a positive effect under the influence of organizational factors. In 2013, per-capita income has significant effect on the impact of technology. Moreover our results show a considerable increase in the significance of technology and the interplay between technology and external factors in 2013 from that in 2010. Thus, our work motivates researchers to explore factors influencing the effect of technology. It directs managers to prioritize their investment on applications based on their impact on healthcare quality.