Details

Autor(en) / Beteiligte

• Nass, Claudia
• Klöckner, Kerstin
• Klein, Rudolf
• Schmitt, Hartmut
• Diefenbach, Sarah

Titel

Experiences in conceiving and prototyping a commercial business application using multi-touch technology

Ist Teil von

• ACM International Conference on Interactive Tabletops and Surfaces, 2010, p.279-280

Ort / Verlag

New York, NY, USA: ACM

Erscheinungsjahr

2010

Link zum Volltext

Quelle

ACM Digital Library Complete

Beschreibungen/Notizen

• In this paper, we describe methods and challenges regarding the conception and prototypical implementation of a business application that uses multi-touch technology in its input device. We illustrate the use of a new conception and specification approach called DESIGNi and our experiences using the new Microsoft Expression Studio, which is specifically intended to support the development of commercial multi-touch software. We focused on the redesign of an application called "Graphical Knowledge Editor" (GKE), which is used to model processes and workflows of a call center. This system was evaluated in a study that showed how the users perceived the quality of the new software.